Shipping & Returns
Processing Time:
All JewelsnGlitters styles are carefully handmade to order. Since each piece is made-to-order, we ask that you allow 7-10 business days (excluding weekends) before we ship your order. If you need to meet a specific deadline or require expedited shipping, we may be able to accommodate your request. Please email us at info@jewelsnglitters.com.
Shipping:
We offer reliable shipping options to ensure your jewelry reaches you safely and promptly. Specific details about shipping methods, costs, and estimated delivery times will be provided during the checkout process.
Returns:
We gladly accept returns and exchanges.
- Contact us within: 5 days of delivery.
- Ship items back to us within: 14 days of delivery.
If you would like to make a return, please email us for a return authorization at info@jewelsnglitters.com. No refund will be granted without return authorization. Returns after the 14-day period are only eligible for store credit up to 30 days after the delivery date.
For your protection, please pack your returns in the original box, return your order with an insured trackable courier, and retain your receipt. JewelsnGlitters is not responsible for items damaged or lost in transit. Please include a note with your name and invoice number. We cannot refund shipping charges on return items.
Once your return is received and inspected, we will send you an email notifying you that we have received your returned item(s). This email will also confirm that your refund has been issued. Please allow 1-3 days for this process.
The following items can't be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns or exchanges for:
- Custom or personalized orders
- Eternity bands made to order
- Items on sale
- Items purchased during a sales event
Conditions of Return:
Buyers are responsible for return shipping costs. The items must be shipped back in their original condition and packaging.
Cancellations:
You may request a cancellation within 24 hours of purchase. An address change can be applied any time before your order has shipped. Please contact us directly at info@jewelsnglitters.com with your order number in the subject line.